All Changes to your reservation must in writing by emailing
Changes include requests to:
- Arrive early,
- Extend your stay beyond your original reservation
- Additional adults or children over 12 added to the total number of persons in the group, and
- Cancellations or requests for refunds.
Change Confirmation: We will send you a confirmation of all change requests, via snail- and e-mail within 48 hours.
If you do not receive a confirmation for your change request via e-mail within 48 hours, please call us at 1-800-887-6259 or check your spam folder. Please read over our change confirmation e-mail carefully and check for any mistakes.
Please help us to avoid any confusion or misunderstandings so we may provide your expectations, and a great vacation you deserve, so you’ll return to us year after year.